Refund and Return Policy
Wacky Warriors Paintball
Our Commitment
Refund and Return Policy. At Wacky Warriors Paintball, we’re committed to providing our customers with exceptional service and quality experiences. We understand that sometimes, plans change, which is why we have a transparent and customer-friendly refund and returns policy.
General Refund and Return Policy
- Booking Cancellations: For cancellations made more than 48 hours before the scheduled game time, a full refund will be provided.
- Event Postponements: If you need to postpone your booked game, please contact us at least 48 hours in advance. We will do our best to accommodate your new preferred date, subject to availability, without any additional cost.
- Merchandise Returns: If you are not satisfied with any merchandise purchased, you may return it within30 days of purchase, provided it is in its original condition. A full refund will be issued upon receipt and inspection of the returned item(s).
Gift Certificate Policy
- Non-Refundable: Please note that Gift Cards sold through our website are non-refundable. Once purchased, these cards cannot be returned or exchanged for cash, except as required by law.
- Validity and Use: Gift Certificates do not expire and can be used towards any of our games, merchandise, or services.
Contact Us for Assistance
If you have any questions or need assistance regarding our refund and returns policy, please don’t hesitate to contact us at [contact information]. Our team is always here to help and ensure your experience with Wacky Warriors Paintball is enjoyable and hassle-free.
Policy Changes
Wacky Warriors Paintball reserves the right to modify this refund and returns policy at any time. We encourage customers to review it periodically for any changes.
This policy clearly outlines the terms for refunds and returns, including the specific clause about non-refundable Gift Certificates, providing transparency and clarity to customers.